We're sorry that you're experiencing issues opening your apps this morning. We've hit a snag in the sequencing of changes to our servers and mobile apps which has resulted in you being asked to update your app when an update isn't yet available. We're busy working on a fix and the likely outcome at this stage is that you will need to update your iOS /Android app. Your current account is working as normal - debit cards, direct debits, standing orders, scheduled payments and notifications are all unaffected, but your app can't be opened. We will provide further updates as we have them this morning. If you urgently need help, please contact customer support via web chat or email firstname.lastname@example.org
. You can also join the Starling Bank customer community https://community.starlingbank.com
for updates. Again, we apologise for the inconvenience.