All Systems Operational
Debit Cards   Operational
Faster Payments   ? Operational
International Transfers   Operational
Direct Debits   Operational
New Account Opening   ? Operational
iOS Application   Operational
Android Application   Operational
Customer Support   ? Operational
Funding by Debit Card   ? Operational
Open API   ? Operational
Text Messaging   Operational
Mobile Wallets (Apple, Google, Samsung & Garmin Pay)   Operational
Post Office Deposits / Withdrawals   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Resolved - This incident has been resolved.
Feb 6, 15:41 UTC
Identified - We're aware that a small number of customers have experienced problems making payments via Apple Pay this morning. If you're affected, please simply delete your card from Apple Pay and add it again. We apologise for the inconvenience. We're working to resolve this as soon as possible
Feb 6, 09:16 UTC
Resolved - Digital wallet transactions are working. A small number of customers may need to remove and re-add their Starling debit card to the digital wallet to make transactions.
Feb 6, 07:30 UTC
Monitoring - We're aware that a small number of customers have experienced problems making payments via digital wallets, including Apple Pay and Google Pay. If you're affected, please simply delete your card from your digital wallet and add it again. We apologise for the inconvenience.

Only a small number of customers are affected and customers who are not receiving declined transactions do not need to take any action.

We are working to find a solution to the underlying issue
Feb 5, 17:52 UTC
Identified - We are currently experiencing problems with some payments via digital wallets. Please use your debit card. We’re working to resolve this as soon as possible and will keep you updated. We apologise for the inconvenience.
Feb 5, 16:50 UTC
Investigating - We are currently experiencing problems with some payments via digital wallets. Please use your debit card. We’re working to resolve this as soon as possible and will keep you updated. We apologise for the inconvenience.
Feb 5, 15:42 UTC
Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.