Starling Bank Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Debit Cards Operational

Faster Payments Operational

International Transfers Operational

Direct Debits Operational

New Account Opening Operational

iOS Application Operational

Android Application Operational

Customer Support Operational

Funding by Debit Card Operational

Open API Operational

Text Messaging Operational

Mobile Wallets (Apple, Google, Samsung & Garmin Pay) Operational

Post Office Deposits / Withdrawals Operational

Website Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 18, 2019

No incidents reported today.

Aug 17, 2019

Service Disruption to Card Transactions

Resolved - Your card should now be working as expected. Once again we apologise for any inconvenience caused. Should you have any discrepancies on your account transactions, this will be rectified within the next few days. If however you would like further assistance please get in touch with our customer services team who are happy to help.
Aug 17, 14:10 UTC

Monitoring - We are continuing to monitor the situation closely, but your card should now be working as expected. Once again we apologise for any inconvenience caused. Should you have any discrepancies on your account transactions, this will be rectified within the next few days. If however you would like further assistance please get in touch with our customer services team who are happy to help.
Aug 17, 13:14 UTC

Update - We are sorry but we are continuing to have problems with some card transactions. This may mean your card is declined, and your transactions may or may not update. Your transaction feed will self correct in the coming days. We are very sorry for the ongoing problems which we are trying to resolve. If you are having any problems, please contact us.
Aug 17, 12:41 UTC

Update - We are continuing to investigate this issue.
Aug 17, 09:54 UTC

Investigating - We are currently experiencing issues with card transactions which may be declined. We are looking to resolve as soon as possible.
Aug 17, 09:51 UTC

Aug 16, 2019

No incidents reported.

Aug 15, 2019

Service Disruption to Card Transactions

Resolved - This incident has been resolved
Aug 15, 12:20 UTC

Investigating - We are currently experiencing issues with card transactions which may be declined. We are looking to resolve as soon as possible.
Aug 15, 11:56 UTC

Degraded Card Service

Resolved - A temporary issue with card and wallet transactions has been resolved.
Aug 15, 08:37 UTC

Monitoring - A temporary issue with card and wallet transactions has been resolved. We will continue to monitor
Aug 15, 08:22 UTC

Update - We are continuing to investigate this issue.
Aug 15, 08:19 UTC

Investigating - We are experiencing some issues with card transactions which may be declined. We are looking to resolve ASAP.
Aug 15, 07:42 UTC

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

Planned Maintenance Sunday 11th August

Completed - The scheduled maintenance has been completed.
Aug 11, 06:15 UTC

Update - Planned Maintenance Sunday 11th August between 03:15 and 06:15 is now complete.
Aug 11, 05:57 UTC

Update - Planned Maintenance Sunday 11th August
between 03:15 and 06:15 is now complete.
Set status to “Complete”
Aug 11, 05:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:15 UTC

Scheduled - Planned maintenance for 3 hours between 03:15 and 06:15 Sunday 11th August. Your card may be declined during this period, please withdraw cash as a backup if you’ll need it.
Aug 9, 16:14 UTC

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

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