Starling Bank Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Debit Cards Operational

Faster Payments Operational

International Transfers Operational

Direct Debits Operational

New Account Opening Operational

iOS Application Operational

Android Application Operational

Customer Support Operational

Funding by Debit Card Operational

Open API Operational

Text Messaging Operational

Mobile Wallets (Apple, Google, Samsung & Garmin Pay) Operational

Post Office Deposits / Withdrawals Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

Apple Pay Degraded Performance

Resolved - This incident has been resolved.
Feb 6, 15:41 UTC

Identified - We're aware that a small number of customers have experienced problems making payments via Apple Pay this morning. If you're affected, please simply delete your card from Apple Pay and add it again. We apologise for the inconvenience. We're working to resolve this as soon as possible
Feb 6, 09:16 UTC

Digital Wallets Degraded Performance

Resolved - Digital wallet transactions are working. A small number of customers may need to remove and re-add their Starling debit card to the digital wallet to make transactions.
Feb 6, 07:30 UTC

Monitoring - We're aware that a small number of customers have experienced problems making payments via digital wallets, including Apple Pay and Google Pay. If you're affected, please simply delete your card from your digital wallet and add it again. We apologise for the inconvenience.

Only a small number of customers are affected and customers who are not receiving declined transactions do not need to take any action.

We are working to find a solution to the underlying issue
Feb 5, 17:52 UTC

Identified - We are currently experiencing problems with some payments via digital wallets. Please use your debit card. We’re working to resolve this as soon as possible and will keep you updated. We apologise for the inconvenience.
Feb 5, 16:50 UTC

Investigating - We are currently experiencing problems with some payments via digital wallets. Please use your debit card. We’re working to resolve this as soon as possible and will keep you updated. We apologise for the inconvenience.
Feb 5, 15:42 UTC

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.