All Systems Operational
Debit Cards ? Operational
Payments ? Operational
Direct Debits Operational
New Account Opening ? Operational
iOS Application Operational
Android Application Operational
Customer Support ? Operational
Funding by Debit Card ? Operational
Funding by Apple Pay ? Operational
Open API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2017

No incidents reported today.

Jun 27, 2017

No incidents reported.

Jun 26, 2017
Resolved - The issue has been resolved for both Android and iOS customers. Thank you for your patience and sorry for any inconvenience this has caused today.
Jun 26, 12:43 UTC
Update - Good news for Android users: A new release is available in Google Play. Installing this update will allow you back into the app. Google normally stagger roll outs across the user base so if you cannot see it right now it will appear soon.
Jun 26, 11:11 UTC
Identified - We're sorry that you're experiencing issues opening your apps this morning. We've hit a snag in the sequencing of changes to our servers and mobile apps which has resulted in you being asked to update your app when an update isn't yet available. We're busy working on a fix and the likely outcome at this stage is that you will need to update your iOS /Android app. Your current account is working as normal - debit cards, direct debits, standing orders, scheduled payments and notifications are all unaffected, but your app can't be opened. We will provide further updates as we have them this morning. If you urgently need help, please contact customer support via web chat or email help@starlingbank.com. You can also join the Starling Bank customer community https://community.starlingbank.com for updates. Again, we apologise for the inconvenience.
Jun 26, 11:03 UTC
Investigating - Launching the Starling banking apps is asking users to download a mandatory upgrade which is not available in the App Store or Google Play.
Jun 26, 09:57 UTC
Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.