All Systems Operational
Debit Cards   ? Operational
Faster Payments   ? Operational
International Transfers   ? Operational
Direct Debits   Operational
New Account Opening   ? Operational
iOS Application   Operational
Android Application   Operational
Customer Support   ? Operational
Funding by Debit Card   ? Operational
Funding by Apple Pay   ? Operational
Open API   ? Operational
Text Messaging   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - This incident has been resolved.
Jul 12, 18:55 UTC
Update - We are continuing to monitor for any further issues.
Jul 12, 18:54 UTC
Monitoring - Earlier this evening Mastercard experienced a global issue. Card payments now appear to be working normally. We continue to monitor closely. Sorry if your evening has been disrupted.
Jul 12, 18:40 UTC
Identified - MasterCard are experiencing a global issue with their systems this evening and your card may be declined.

If this happens, please try again. You may also receive a notification saying your transaction was reversed. The purchase will still complete successfully and the retailer will be paid.

We apologise for the inconvenience and will update as soon as we hear more.
Jul 12, 17:47 UTC
Investigating - We are getting reports of issues using MasterCards this evening. This appears to be affecting multiple banks. We are in contact with MasterCard for further information. Some transactions are going through so please try again. We apologise for the inconvenience caused.
Jul 12, 17:29 UTC
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018
Resolved - Bank payments are now processing as normal.
Jul 8, 17:20 UTC
Identified - Bank payments may be delayed by an issue impacting several banks. The Faster Payments Scheme are investigating.
Jul 8, 14:55 UTC
Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.