Card Payments Declined
Incident Report for Starling Bank
Resolved
All systems are up and running and we apologise again to any customers who experienced problems using their cards this evening. We are, however, continuing to monitor this situation throughout the night.
Posted Jul 06, 2017 - 19:03 BST
Monitoring
The service appears to be working and we are monitoring.
Posted Jul 06, 2017 - 17:57 BST
Investigating
Some of our customers are experiencing card declines at cash points and point of sale this afternoon (since about 17:30). We are investigating the issue and will update this status page as we learn more.
Posted Jul 06, 2017 - 17:46 BST