Inbound Calls Not Connecting

Incident Report for Starling Bank

Resolved

Calls to our customer service centre are now connecting after a brief gap. Our customer service communications are back to normal. We apologise for any inconvenience.
Posted Feb 11, 2021 - 10:11 GMT

Monitoring

Calls to our customer service centre are now connecting after a brief gap. Our customer service communications are back to normal. We apologise for any inconvenience.
Posted Feb 11, 2021 - 10:02 GMT

Investigating

Calls to our customer service centre are currently not connecting. If you need help, please contact us via in-app chat, message or email. We apologise for any inconvenience.
Posted Feb 11, 2021 - 09:51 GMT
This incident affected: Customer Support.