This incident is now resolved

The underlying issue appears to be resolved and we believe services have returned to normal. We continue to monitor the situation closely.

Starling has been impacted by the global Cloudflare issue. The Starling app and the majority of functions continue to work, however we are experiencing issues with international payments and calls to customer services. You can access support using in app chat or web chat on starlingbank.com. Our website was unavailable briefly this morning and that has now been rectified. We are continuing to work to resolve these issues.

We are continuing to investigate this issue.

We are currently investigating the impact of the cloudflare outage on our services.