Intermittent Problems with Customer Support Calls

Incident Report for Starling Bank

Resolved

This incident has been resolved.
Posted Nov 05, 2018 - 18:01 GMT

Monitoring

Our telephony problems appear to have been resolved. We will continue to monitor this.
Posted Nov 05, 2018 - 17:49 GMT

Investigating

We are experiencing some intermittent problems with our telephony which means that calls to Customer Services may fail. Please reach out to us in-app if you need to contact us.
Posted Nov 05, 2018 - 17:37 GMT
This incident affected: Customer Support.