Service Disruption to Card Transactions
Incident Report for Starling Bank
Resolved
We're sorry if you experienced a problem with your card payment; most transactions were successful, but there may be a delay in some of these transactions appearing on your feed. The issue has now been fixed and transactions are now processing as normal. We're sorry for any inconvenience.
Posted 10 days ago. Sep 11, 2019 - 13:58 UTC
Monitoring
We’re sorry if you experienced a problem with your card payment earlier today. Most transactions were processed successfully, but there may be a delay in some of these appearing on your feed.
Posted 10 days ago. Sep 11, 2019 - 12:37 UTC
Investigating
Some customers may experience issues with their card transaction. Please do re-try. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.
Posted 10 days ago. Sep 11, 2019 - 11:43 UTC
This incident affected: Debit Cards.